DREAM
CONTEST TERMS & CONDITIONS
(WITH THE
GENERAL TERMS & CONDITIONS BELOW)
|
Dream Contest Terms
and Conditions
|
|
Organizer
|
MBC FZ-LLC (hereinafter referred
to as the “Organizer” or “MBC”)
|
|
Contest
|
Dream Contest (hereinafter
referred to as the “Dream”)
|
|
Date of the opening
and closing of the Dream
|
Participation for
the Dream opens as of 01/01/2023 till 22:59:59 of 28/12/2023 (the “Closing
Date”).
Any entry
into Dream after the Closing Date (for whatever reason) is null and void.
|
|
Dream description
|
Dream
is an interactive competition that fulfills the aspirations of many lucky participants
and is announced on the Organizer's channels.
|
|
Participation
qualifications and limitations of subscribers
|
Dream competition is
available to all subscribers from all over the world (if the subscription
service is available) who have reached their majority as per the effective laws
of their nationality, or according to the law of the United Arab Emirates
(whichever is higher)
During the Dream period,
workers for the “Organizer” or their relatives up to the fourth degree and
their spouses or the spouses of any of their relatives up to the fourth
degree also, are not entitled to subscribe for the Dream.
|
|
Registration and
subscription methods
|
1- Participation
by Registering in the Dream Subscription Service:
The subscriber should
send a text message containing the word “Join” to the short code
corresponding to his country if the subscription service is available in the
country referred to. Upon subscription, the participant receives a welcome
message containing the details of the service, followed by a content message sent
daily to the participant, which includes chances for the draws, as well as
the participant's link to enter the Dream application on the related web
page. The participant also agrees to receive SMS messages, promotional offers and any other lunches of the
Organizer on his mobile phone. The participant may also increase his chances
of draws by correctly answering the questions attached to the text messages.
The subscriber may answer
a set of general information questions daily on the Dream website mydream.mbc.net.
In the first day, the
subscription service is free of charge. The cost of subscription service is
calculated starting the second day of subscription. In the
event that the daily cost is not deducted according to the attached
interactive numbers and cost table (example: due to lack of balance), the
content message will not reach the subscriber.
By registering in the Dream
subscription service, the subscriber needs to answer one question correctly
to activate his chances in the draws, whether on the Dream website or via the
text message service to which the subscriber will be invited, with the exception of previous participants who provided
at least one correct answer in the past years.
Subscribers to the Dream
subscription service enjoy automatic subscription in all draws, provided that they correctly answer at least one question
in this Dream or in the past years, and their subscriptions to the service
remain valid and effective (deducting the daily cost).
N.B.: The free period
(the first day of subscription service when the subscriber requests to
subscribe for the first time) is granted only once to the subscriber, even if
he cancels his subscription and subscribes again. In this case, the
subscriber may not receive another free period.
2- Participating via
Text Messages:
The participant should
send a text message containing the word “Dream” or “Reve” to the short code
corresponding to the subscription service for his country. Once this short
message is sent and the question is answered correctly, the person is
considered a participant in the Dream, and agrees to receive SMS messages,
advertising offers and any other campaigns from the Organizer On his mobile
phone, the participant can also increase his chances of drawing by answering
correctly the questions attached to the text messages. Participants via text
messages enjoy answering useful and interesting questions that increase their
chances for the draws. However, they have to send
one at least SMS during the draw period (between one draw and another) to
activate the participant's chances in the draw.
3- Participating through
the Application:
Users can also participate
through the mobile Dream application, which is available for download in the
Apple and Android stores. The subscriber can view the privacy policy at the
following link http://mbc.net/privacy. After
downloading the application, the subscriber should register by entering his mobile
phone number and confirming his data by entering the confirmation code that
will be sent through a text message to the entered mobile phone number, and
the user will receive Digital currency in the application, through which the
user can participate through the Dream application. The subscriber also
agrees to receive alerts from the Organizer via the application, SMS,
advertising offers, and any other campaigns of the Organizer on his mobile
phone. The subscriber can also increase his chances in the draws by answering correctly the questions in the application or
attached to the text messages.
• When participating in
the Dream, the participant will receive a welcome message containing the
campaign details and another message with the question and possible answers
(one answer is correct and the other is wrong), or a message containing a
video link containing a question. The participant should answer the question
by sending a short message with the correct answer (which will be numeric/or
alphabetic) to the short code corresponding to his country.
• All promotional
messages related to the Dream sent to participants are free of charge.
• When participating in
the Dream via the application, the user will receive a
number of free digital currency (Coins) that enables him to
participate in the “trivia game” only. Each question costs a
number of Coins, and for each correct answer, the user gets an amount of
experience points that enables him only to participate in the “trivia game”
and does not count as participation the draws or toward winning prizes. The
user can also add Digital currency to his balance by making a purchase or by
watching video ads in case these ads are available in the application.
To participate in the Dream
draws via the app, the app user has to use GEMS to answer the questions.
Gems are free coins
available to everyone, and can be obtained by:
- Purchasing coin
packages
- watching video ads, in case these ads are available in the application.
Each question costs a number of gems ranging from 1 to 1000, and when the
question is correctly answered, the participant gets the declared number of
chances for each question.
• A participant can enter
through more than one participation methods in order to benefit from the
different advantages of each method (for example: a subscription service
subscriber enjoys automatic participation in the draws and can participate
via SMS, or through the application to increase his chances of winning the
draws).
• Participation in the
Dream of the previous participants for the years (2016, 2017, 2018, 2019,
2020, 2021,2022) who provided at least one correct answer in the past years are
considered valid once they send the participation/subscription message, while
the Organizer has the right to reward them by from additional opportunities Or exclusive prizes in recognition for their loyalty and
participation again.
The participants in
Paragraphs 1, 2 and 3 are referred to hereinafter as the “subscribers”
4- Participation
in the Auxiliary Contests:
• The Organizer can
adopt the subscriber's participation as a basis for qualifying the
participants in any auxiliary contests via SMS and / or the Dream
subscription service and/or the Dream application; that may cover a specific
country or region, and/or pertain to a specific occasion or a certain category
of participants (for instance, interactive contests, game-related contests,
additional contests and prizes for participants based on their level
determined by the number of correct answers provided by the participant; or
any other conditions determined by the Organizer during a period stated by
the Organizer; as well as competitions, audio or visual materials and/or audio-visual
materials according to what the Organizer deems appropriate). Each person who
has the status of a "subscriber" is deemed to have agreed to be
included in any of the above-mentioned contests, and agrees also to receive
all and any advertising and/or promotional materials related to that, until
he submits a withdrawal request in accordance with the terms and conditions
mentioned here. One participant can win a maximum of three times the prizes
of the auxiliary contests.
• The Organizer does not
assume any responsibility for lost or delayed subscriptions or participations,
or that are not received for any reason, and therefore the subscriber
understands and agrees that there may be a technical delay in receiving and
sending messages for technical reasons related to the service provider and
therefore in the event that the sending or arrival of any message was delayed
for those reasons, and as a result, the subscriber’s answer was considered
incorrect because the interactive system recognized it as an answer to
another question due to any of the technical reason mentioned before, and this
lead to the participation of the user not to be registered, or it was considered
an incorrect answer or rejected for these reasons, The Organizer should not
bear any responsibility for this respect, and the participant is not entitled
to claim any kind of compensation, the value of the prize, or the monetary
consideration for the value of his participation in the contest in any way of
registration, and therefore the Organizer will not be held liable for lost or
late subscriptions, or which are not received for any reason, especially
those mentioned above.
• The subscriber agrees
that failure subscription or participation for any reason will not entitle
him to claim any prize or compensation, and the subscriber hereby waives a
final, complete, unconditional and irrevocable waiver of any right or claim
in this regard, whether in the face of MBC or against service provider.
|
|
Draw details and determination
of the winner
|
• Formation of the subscribers’
record should generally begin at 00:00:01 on the first day of the contest and
end at 23:59:59 (Saudi time) on the last day of the contest.
• The location of the
draws should be the same as the location of the Dream Organizer daily,
provided that the Organizer maintains the right to change the date(s) of the
draw(s) even after announcing them in any way.
• To activate
participation in the draws, the subscriber via SMS, should answer one
question correctly during the Dream period; and should also activate his chances
before each draw by sending at least one message between one draw and the
other through any available subscription method.
• After activating the participation,
each subscriber can increase his chances of drawing by answering questions
correctly through all the available subscription methods announced in the
terms and conditions.
• The winner should be
determined through a random drawing process. Subscribers who sent at least
one message during the drawing period -and those who activated their participations,
or by collecting chances in the application- enter the draw against the
number of chances collected until (23:59:59) from the day of the draw. During
the Dream, every chance the subscriber gets is recorded in his database with
a new entry (chance draw). For example, the genuine number of the subscriber
who collects 10 chances will be repeated in the draw for
ten times; the subscriber with 100 chances will be repeated 100 times in the
prize draw. The place of the draws will be the same as the website of the Dream
Organizer (“the Organizer”) daily, provided that the Organizer maintains the
right to change the date and/or dates of the draw(s) even after announcing
them in any way.
• The drawing period for
the first Dream should start from the beginning of the Dream and end at
(23:59:59) on the day of the drawing.
• The drawing period for
the rest of the Dreams should start from the first day after the last Dream
draw and end at (23:59:59) on the day of the draw.
• If the subscriber who
is contacted during the program by the Organizer does not answer, the Organizer
has the right to choose another subscriber. Accordingly, the person who was
contacted and did not respond loses his participation right. The participant
acknowledges and accepts all decisions issued by the Organizer related to the
contest and its outcome or the presentation of prizes. The subscriber should
also acknowledge that he is not entitled, at any time, to recourse against the
Organizer for any right, claim or lawsuit related to his subscription to the contest
or the result and procedures of the draw. The phone number used by the participant to
participate in the Dream is drawn.
• In each draw, one winner should be selected, provided that
no single subscriber can win more than once in the Dream draw.
• The winner should be
notified of his winning via
a direct phone call from the Organizer, and the names of the winners should
be announced through any or all of the following methods: Through the Sada Al-Malaeb
program, by publishing the winner's name and prize details on the www.mbc.net/Dream website, through Ads for the Dream
on the MBC screen, through the mobile companies participating in this contest.
• In the event that any subscriber
wins, his name and number should be withheld from the following Dream draws,
as the winner shouldn’t win by Dreaming again with a prize of the same
category.
• There will also be
many winners of other prizes that the Organizer may announce through messages
or the Dream website, which makes the total prizes reach about three million
and eight hundred thousand US dollars in total ($3,800,000).
• If the announced prize
is an in-kind prize (a
house, gold, a car and/or any other in-kind prize),
then the Organizer alone without the winner has the right to choose between
delivering the in-kind prize or
paying the cash equivalent to it
according to the market price of the in-kind
prize
and without the winner having The right to dispute the monetary
equivalent of the value of the in-kind prize
(and in order to avoid
confusion, the winner may not have the option to claim the value of the
announced prize in cash because this right is granted to the Organizer only).
And with the winner's acknowledgment that he is not entitled, at any time, to
return to the Organizer with any right, claim or lawsuits regarding the Organizer's ability to use the right to choose between
delivering the in-kind prize
or its value in cash, and the winner also acknowledges that he is not
entitled to dispute the value of the cash equivalent of the in-kind prize. And he considers what was stated in this declaration
final and irrevocable, irreversible or appealable by any means of legal
appeal.
• Any unlucky subscriber has the right to participate again in
the subsequent draw, by answering one question correctly or sending the word
"activate" to the short code for his country, provided that his
balance is transferred from the stages he collected previously to be added to
the total stages he collected for the subsequent draw.
• The owner of the data
that was drawn is considered a winner if he answers personally, and
specifically to the call to the number through which the aforementioned data
was registered.
• The winner will receive a phone call from the Organizer a
few days after the direct announcement of the prize winners, in order to
request the necessary official documents proving the identity of the winner (MBC
or the Organizer are not responsible for any person impersonating them, and
the subscriber must, at their own risk, identify and verify the identity
of the phone caller without any civil or criminal liability on the Organizer
in the event that any person impersonates the Organizer or any of its
affiliates).
• According to the subscribers' interaction towards the Dream,
incentives will be announced with plans for different opportunities or
additional prizes via SMS. SMS announcements will be sent to different
players according to the availability of technical capabilities, stability,
and the usual rest hours throughout the day.
• A promotion system is
applied to the subscribers according to the number of their correct answers
between five different levels (Bronze, Silver, gold, Platinum, Diamond).
Incentives may be offered in the form of additional chances in the draws or
additional draws and prizes for each level by the Organizer.
• Dream messages will
reach the different subscribers according to the availability of technical
capabilities throughout the day, taking into account
the customary rest times. Previous Dream subscribers from past years are
invited to participate in additional opportunities in recognition of their
loyalty and may also be allowed to participate in draws for additional
prizes.
• The subscriber should
acknowledge in advance that he is not entitled to object to the result of the
draw and its procedures, or to appeal the validity procedures, or to claim
any compensation of any kind. With the subscriber's acknowledgment and
acceptance of all decisions issued by the Organizer related to the contest
and its outcome or the presentation of prizes, considering that they are
final decisions. No discussions or correspondence will take place regarding
it with any subscriber or any other person. With the participant's
acknowledgment that he is not entitled, at any time, to refer to the Organizer
for any right, claim or lawsuit related to his participation in the contest
or the result of the draw and its procedures, and that he considered what was
stated in This acknowledgment is final and irrevocable, irreversible
or appealable by any means of legal appeal.
• * Details of prizes and
draws in the prizes table
|
|
Prize restrictions
and details
|
• The winner must come
to the place of delivery of the prize or send the documents required from him
and necessary to transfer the prize within a maximum period of 90 days from
the date of notifying the winner by the Organizer, and in the event that the
winner fails to secure the documents required to transfer the prize within
that period, the Organizer has the right to renege on his promise prize, and
in the event that the right to renege on the prize is used, the winner’s
right to claim it or any kind of compensation is forfeited for a reason due
to the winner’s refusal to send the required documents necessary to transfer
the prize within a maximum period of 90 days from his notification of that.
• If the announced prize
is an in-kind prize (a house, gold, a car and/or any other in-kind prizes),
then the Organizer alone without the winner has the right to choose between
delivering the in-kind prize or paying the cash equivalent of the announced in-kind
prize according to the market price of the in-kind prize (according to the
maximum limit shown in the terms of the contest) and without the winner
having the right to dispute the monetary equivalent of the value of the in-kind
prize (and to prevent confusion, the winner may not have the right to claim
the value of the announced prize in cash because this right is granted to the
Organizer only), And with the winner's acknowledgment that he is not
entitled, at any time, to return to the Organizer with any right, claim or lawsuit
regarding the Organizer's right to use the right to choose between delivering
the in-kind prize or its value in cash, and the winner should also
acknowledge that he is not entitled to dispute the value of the cash
equivalent of the in-kind prize. And that he considered what was stated in
this acknowledgment final and irrevocable, irreversible
or appealable by any means of legal appeal.
• The Organizer has the
right to ask the winner, as a condition for receiving the prize by the
winner, to add a post on the Dream pages on social networking sites. And in
the event that the winner does not have an account on social networking sites or the winner is unable to add the post, the Organizer
has the right to request from the winner Filming himself in a short video
announcing his name and the prize he won in order to add this video to the Organizer's
social media pages.
• In
the event that the winner of the prize is a minor, his guardian should
receive the prize on his behalf and sign all required papers.
• The winner should undertake
to allow the Organizer to film him on television at the places and dates
specified by the Organizer, as well as to use any and/or all video clips for
publicity and advertising purposes in the manner that the Organizer deems
appropriate according to its sole will, and the winner should agree to the Organizer's
use of his personal photos with his undertaking to participate in filming
promotional advertisements and by undergoing photo shoots and participating
and appearing in online activities, according to the schedule set by the Organizer,
since once participating in the Dream, the winner (s) should agree to
participate in promotional materials and activities related to it as the Organizer
deems required. The winner is not entitled to demand the deletion of the
content or claim financial compensation for any reason, with the right of the
Organizer to use the name and photo of the winner in publicity and
advertising without obtaining his consent and in the manner that the Organizer
deems appropriate according to its sole will.
• The winner should also
acknowledge that receiving the prize depends on his attendance for the photo shoot
as stated above, and in the event that the winner fails to attend the photo shoot
for any reason, the Organizer will be in a state of reneging on the promise
prize, and the winner's right to claim it will be forfeited, and the Organizer
will then have the right to present the prize to an alternative winner or not
to submit it at all, according to what the Organizer deems appropriate
according to its sole will. In the event that the winner is unable to attend
the filming, for reasons beyond his control, such as travel bans, curfews, or
disease prevention, the Organizer has the right to communicate with the
winner and give him instructions on how to photograph himself audiovisually via video, while he tells his story,
announces his prize, and sends This photograph for the Organizer to use for
advertising purposes, With the winner's acknowledgment of accepting the filming
and not objecting to the use of the video on any of the Organizer's platforms
for promotional purposes.
• Submit identification
documents in order to receive the prizes and confirm
to the Organizer in writing that he is the legal holder of the prize and
complete all necessary documents and submit any documents or information that
the Organizer may request to prove his identity as a winner.
• It will take 90 to 180
days to deliver the prize to the winners from the date the Dream ends.
• The winner is absolutely responsible for providing the Organizer with
correct personal data, and in the event of any error or lack in this data,
the Organizer is not responsible for non-delivery or delay in delivering the
prize to the winner.
• The winner should bear
all the expenses, fees and cost of sending the cash
amount for the prize value via bank transfer by deducting from the prize
value, in the event that the Organizer is forced to re-send the bank transfer
of the prize value to the winner due to any error or lack of data required
for transfer on the part of the winner.
• In the event that the
prize bank transfer was sent to the winner for the first time and he did not
receive it for any reason attributable to him, the Organizer will try to send
the prize again, and in the event that the winner does not receive the prize
for the second time, the Organizer has the right to revenge on the promise
prize, Consequently, the right of the winner of the prize to claim it later
or to claim any kind of compensation is forfeited as a result of his
negligence and his refusal to receive the prize despite sending it more than
once and notifying him of that more than once.
• Deadline for prizes is
December 31, 2023.
|
|
Withdrawal from the Dream, Cessation, and
Termination
|
·
Participants subscribed to the subscribing service may cancel it by
sending the word "UNSUBDREAM" to the number corresponding to their
mobile operator's short code. If a
subscriber chooses to send a new message to their country's short code, they
shall be deemed re-subscribed, but shall not obtain a second free period.
·
Participants via SMS messages may end SMS communication by sending the
word "Stop", "قف",
"0" or "Arret" to their country's short code. If a
Subscriber chose to send a new SMS message to their country's short code,
they shall again be deemed a participant.
·
If registered to both the subscription and SMS services, the
subscriber should cancel both subscriptions separately.
·
Upon resuming, (either the subscription service or SMS service) the
participant may pick up where they left off, as they never lose previous
chances.
·
Upon the Dream's completion, the Organizer shall publicize its
completion on the Dream's official website: www.mbc.net/dream declaring the end of the contest.
·
Cessation or early termination of the contest shall not preclude the
Organizer's commitment to grant prizes already won by the contestants and to
carry out all other required procedures. This is excluding cases in which the
cessation or termination of the Dream is the result of events beyond the
Organizer's control.
·
In the event of an original participant's withdrawal, early cessation
or termination, such withdrawal, interruption or termination shall apply
directly to their auxiliary participant.
·
The participant acknowledges that they read and fully understand the
general terms and conditions of the contest, in addition to the special terms
and conditions mentioned above.
·
In the event of compelling or
technical reasons rendering it impossible to hold the contest, the Organizer
is entitled to stop and cancel the Dream at any time without reason or prior
warning and without any liability towards the participants.
|
|
SMS Messages
|
By requesting to participate in
the contest, a participant is deemed to agree to the following SMS terms and
conditions:
·
The participant must verify that the mobile phone number used to
participate in the contest is correct and accurate. Thus, by signing the
subscription form, they confirm that the phone number used is their own, or
one for which they are personally responsible.
·
In the event that the subscriber changes any personal
contact information, they agree in advance to notify us immediately of such a
change before it comes into effect. They shall do so via e-mail to the
following address: [email protected]
·
The participant is deemed to agree, in advance, to receive SMS
messages at the phone number they used to subscribe to the contest, including
but not limited to: Messages whether alerts, notifications, latest updates,
account information or information about the Dream contest.
·
The participant also agrees to receive alerts from the Organizer via
the application, SMS, advertising offers and any other campaigns by the
organizer on their mobile phone.
·
The Participant is deemed to have given prior consent and accepted
full liability to indemnify the Organizer for any damages or claims,
including claims related to voluntarily presenting a phone number not owned
by them and/or failure to notify the Organizer of any changes to their phone
number. Therefore, the participant shall indemnify, defend
and hold harmless the Organizer against any damages; against any and all such
claims, losses, liability, costs and expenses (including reasonable
attorneys' fees)
|
|
Prize Provider
|
MBC
FZ LLC
|
|
Additional terms for iOS devices
|
In
addition to the terms and conditions mentioned hereinabove, the following
shall apply to End Users that have downloaded the DREAM application on iOS
devices through the App Store:
Apple
is not a sponsor nor is involved in any of the DREAM competition in any manner
End
Users are not allowed to use jailbroken devices to download DREAM, the
Organizer reserves the right to ban such End Users from DREAM for an
indefinite amount of time.
|
GENERAL
TERMS & CONDITIONS OF THE CONTEST
1- Terms and Conditions
1-1 These Terms and Conditions ("Our
Terms and Conditions") shall apply to all contests advertised by MBC FZ
LLC and companies in its group advertise (the “Contests”). Each separate
Contest shall have its specific terms and conditions such as details of entry,
opening/closing dates and the type of prize which may be won. (the “Special
Terms”). In the event of conflict between the terms and conditions hereof and
the Special Terms, the latter shall prevail.
1-2 The present
general terms and conditions and the terms and conditions of each contest are
subject to changes made by us at any time. Visit our website regularly to follow
any changes, effective from the date of upload.
1-3 By entering any
contest, you agree to these General Terms and any applicable Special Terms.
2- Identity of the Contest's Advertiser
2-1 Unless otherwise
stated by any Special Terms, the advertiser of this contest is MBC FZ LLC in the event that the advertiser is a third party, “we” and
“us” shall refer to MBC and the advertising party.
2-2 MBC FZ LLC is a
company registered in Dubai, United Arab Emirates. Its registered office is at
Building 3, Dubai Media City, P.O. 72627, Dubai. If you have any questions or
complaints about any of our contests, you can send an e-mail to http://www.mbc.net/en/contact-us
please clearly state the name of the competition and the subject of the inquiry
or complaint.
3-
Eligibility
Rules for Our Contests
3-1
When
subscribers are required to sign a release or any document before participating
in any contest; and in case the subscriber is under the age of eighteen, such
document shall be signed by the parent or legal guardian of the subscriber
before participating in the contest.
3-2
The
minimum and maximum age requirements of subscribers are specified in the terms
and conditions of any contest.
3-3
Certain
contests may have special eligibility terms, such as providing a passport,
residence visa, valid driving license, proof of physical fitness, etc.
Eligibility requirements are set out in the terms and conditions of any
contest.
3-4
The
decision regarding whether or not eligibility
requirements are met is our absolute decision. We may also require evidence or
proof thereof to be submitted by subscribers before awarding the prizes.
3-5
Employees
of MBC FZ- LLC or their family members of second degree (brothers, sisters,
grandfather, grandmother, grandson, granddaughter and those similar
to their relationship degree) are not entitled to subscribe in any
contest. Employees of third-parties presenting the
prizes or their family members of the second degree are not allowed to subscribe in any contest either.
3-6
The
subscriber who is under the age of majority according to the law of their
nationality or according to the law of the United Arab Emirates, shall obtain
the consent of their parent or legal guardian (they shall also provide us with
details of that consent in case we wish to verify it). The parent or legal
guardian shall represent the minor to do all acts related to the contest that
the minor cannot legally undertake by themselves; otherwise, we will have the
right to exclude the unrepresented minor from the contest; or in case they win and the parent or legal guardian withdraws from
representing them, we will have the right to abstain from awarding them any
prize.
You agree we are not obligated to
accept a subscription or to deliver any prize to any minor subscriber who does
not show us the legal papers necessary to prove the validity of being
represented by their parent or legal guardian.
4-
Registration
and Registration Methods
4-1
Additional
Tariff:
Subscription to the contest may be
through landline calls or cellular calls or messages with additional tariffs.
Your network provider may also charge different tariffs on this type of calls, thus, the cost of your call may be higher than the
cost that we mention. In all cases, you should check with the network provider
in your country. You should also be aware that incorrect or unsuccessful
subscriptions made through these methods may also be charged. In all cases,
you shall obtain permission from the invoice payer to make a call by the
Additional Tariff Method. If a contest is entered via telephone, registrations
made before lines are opened or after lines are closed shall not be not counted in the contest. However, we cannot ensure
that a cost will not be charged on that call or message.
4-2
Entering
the contest via telephone: if the contest is entered via telephone, contest
lines shall be opened and closed at the times specified in the special terms. In order to consider that the contest is validly entered,
entry to the contest shall be received after the opening time and before the
closing time. Subscription cases that take place before the opening time or
after the closing time are not counted. However, this does not mean that we
ensure that a tariff will not be charged on all calls or text messages that are
sent.
4-3
Entering
a contest via SMS: when the contest is entered via sending SMS, you need a
mobile phone that supports SMS message service with an account at the service
provider that allows you to send text messages to our number that operates
according to the Additional Tariff System. SMS messages are considered received
when they enter our database, not once they leave your device. SMS must be sent
to the correct number or short code, and shall contain
the correct keywords or answer form specified in the contest. Messages that do
not meet these terms are considered null.
4-4
Incorrect
Subscriptions:
In all contests we reserve the right
to reject any inaudible, incomplete, incomprehensible, damaged
or otherwise improper subscriptions. We also reserve the right to refuse illegal,
indecent, racist, seditious, defamatory subscriptions or those subscriptions
which we believe would otherwise denigrate our commercial reputation and
goodwill. We do not take any liability for any late, lost or mis- sent
subscriptions, including but not limited to text messages, calls or emails that
are not received due to technical defects, network congestion or any other
reason. Proof of sending any postal subscription is not considered a proof of our receipt thereof.
4-5
Auto
Entry:
Using any automatic entry software or
any other mechanical or electrical means that allows any person to repeatedly
enter any contest is considered prohibited.
4-6
Names:
Subscribers shall use their legal
names when entering the contest. We reserve the right to reject the eligibility
of any entry using multiple names and to require them to return any prizes they
may win.
4-7
Multiple
Entries:
Unless otherwise is permitted under
any special terms, no person may enter any contest more than once, nor may
persons enter or subscribe as syndicates or on behalf of any other person,
syndicate, group, association or company.
4-8
Retroactive
Effect
If a subscriber or winner is found to
be violating any of the contest terms and conditions; if any person is found to
be violating any of the entry restrictions set out in provisions 4-5 to 4-6, in
particular, above, we may exercise our right to disqualify such person and
request them to return or compensate any prize even if the prize was actually
awarded and/or presented to the concerned subscriber or winner.
5-
Prizes
5-1
In
the event that a
person under the age of eighteen wins a prize, these terms and conditions,
along with the terms and conditions of the contest, shall be signed by the
parent or legal guardian of the winner before the prize is awarded to them. We
also reserve the right to award the prize to the parent or legal guardian of
the winner, on behalf of the winner.
5-2
When
we require subscribers or winners to sign a release or document prior to
awarding the prize, while such subscriber or winner is under the age of
eighteen, such document shall be signed by the parent or legal guardian of the
winner before awarding the prize to them.
5-3
All
winners will be notified of their winning via phone, in writing, or by
announcing it through our operating television channels, or through the means
specified in the terms of the contest.
5-4
Every
winner receives their prize according to the mechanism and at the place
specified by us. We do not take any liability for any prizes lost, damaged or delayed due to reasons beyond our control.
5-5
We
reserve the right to request proof of the winner's identity, age
and address. In the event that the winner cannot
reasonably provide us with proof of their identity and age, we may withdraw the
prize from them and choose another winner. In the event that
you wish for another person to receive the prize on your behalf, you undertake
to issue any necessary legal documents and to sign any documents we require
from you.
5-6
We
reserve the right to disqualify subscribers from entering our contests; or
winners from receiving their prizes in case any person acts in unsafe, illegal,
anti-social or inappropriate manners.
5-7
All
prizes are not transferable or exchangeable. As for prizes that include entry
tickets, attending events or vacations and similar time- limited benefits, they
must be taken on the dates specified in the relevant special terms. If any part
of the prize is not taken by the winner in the time specified by us (or by any
third- party provider of the relevant prize), that part of the prize will be
forfeited from the winner. No cash amounts are given in lieu of the prize or
any part thereof.
5-8
The
winner shall be liable for any tax paid as a result of
awarding or delivering a prize. The winner should seek independent financial
advice if this is a concern to them.
5-9
We
make no commitment or obligation in relation to the submitted prizes and, to
the maximum and fullest extent permitted by law, we have no liability towards
you in relation to any prize, its suitability, popularity or otherwise.
5-10
We
take no liability regarding the fluctuating prize values. Cash prizes are
awarded under a Dream in the name of the winner. Any other arrangements are
solely conducted according our discretion.
5-11
There
are no additional or excessive costs or expenses to any prize, unless otherwise
stated. For example, the prize does not include transportation costs to and
from a specific location or to a specific event. As for the prize that includes
accommodation in a place, it includes the cost of basic accommodation only.
5-12
Prizes
presented by third- parties are always subject to their availability condition.
Third party providers of the prizes may often set their own terms and
restrictions, and all winners shall agree to abide by them. Subject to clause
2-17, we do not take any liability regarding any prize presented by a third
party.
5-13
The
winner remains liable for paying any taxes, shipping charges or any other costs
due with regard to the prize according to the relevant
legislations.
6-
Vacation
Prizes
6-1
Considering
the complexity of the vacation prizes, we have special
terms applied thereto. This Clause No. 6 includes these special terms. If a
vacation prize includes room for a travel companion (meaning that the vacation
prize is presented to the winner and a guest with them) such special terms
shall also be applied to that person.
6-2
Vacation
prizes are not awarded to people under the age of eighteen without a written
consent of the parent or legal guardian of that person unless the parent or
legal guardian accompanies the winner.
6-3
Every
winner or (if applicable) their travel companion shall be responsible for
providing at their own expense all appropriate insurance (including but not
limited to health and travel insurance) that they deem necessary. Unless
otherwise stated, all insurance, disbursements and other expenses shall be the
responsibility of the winner and are not presented as a part of the vacation
prizes. Unless otherwise stated, vacation prizes only include airfare and
accommodation.
6-4
Vacation
prizes do not include airport departure taxes or government taxes. They shall
be paid by the winner or their travel companion.
6-5
The
winner and their travel companion must hold a valid passport with the relevant
visas. The passport shall be valid for at least six (6) months after the
proposed travel date. Such passports, or their holders, shall not be subject to
any restrictions on their legitimate right to travel to and from the relevant
country or countries. The Passport Control Authority of the country has the
right to disapprove the entry of the winner and/ or their travel companion. We
are not responsible for ensuring that you are able to travel to the destination
to which you have won traveling nor for any costs incurred by you in case your
entry to the relevant country is disapproved.
6-6
Every
winner or (if applicable) their travel companion is responsible to be familiar
with any travel warnings issued by their country's government and to determine
their willingness to accept the risk of traveling to the destination where they
have won a vacation. We do not take any liability for any loss or harm that
occur to the winner or their travel companion (if applicable) resulting from
failure to observe any travel warnings issued by the government of their
country.
6-7
The
winner or (if applicable) their travel companion shall be committed to and
responsible for obtaining vaccinations and complying with any health laws
required in the destination where they will travel.
6-8
We
are not liable for any loss or harm that occur to any winner or their travel
companion (if applicable) in the event that the winner
or their travel companion (if applicable) fails to travel as a result of
official travel warnings or effective warnings with regard to traveling to the
country and/ or countries where they won traveling. In
particular, we are not responsible for providing an alternative to that
prize, reimbursing its value in cash, or providing any other compensation if
the winner or their travel companion (if applicable) fails to travel for any
reason.
6-9
The
winner or their travel companion (if applicable) shall comply with any terms or
restrictions of airlines, passport providers or venues contained in the terms
of any vacation prizes, including any insurance policy relevant to that trip. In particular, all subscribers must comply with health and
safety directives and instructions as well as all applicable legal and
legislative requirements.
6-10
In
case the travel destination of the vacation prizes is the United States of
America, the winner and their travel companion (if
applicable) shall submit an electronic application to enter the country (ESTA);
provided that the submission shall be within a period of not less than three
(3) days prior to the departure date. In the event that
such application is not submitted by both parties within that time, they may
not be allowed to enter the United States of America, thus, the prize will be
forfeited.
6-11
The
vacation prize must be obtained within six (6) months from
the closing date of the relevant contest, or within the time specified in the
special terms if otherwise is specified therein, otherwise the prize will be
invalidated.
7-
Event
Prizes
7-1
If
the prize of any contest includes the winner's attendance (or attendance
tickets) to an event, the winner acknowledges that we are not liable or take
any liability in case that the event is canceled, changed
or rescheduled for any reason. If this means that the winner (and/ or their
accompanying guests) will not be able to attend the relevant event, we have no
obligation to exchange the prize for cash or exchange tickets for another ones.
7-2
Subscribers
who want to participate in any contest that includes, or whose prize includes,
playing games or physical challenges, shall inform us of any medical conditions
and we may require the subscriber, according to our sole discretion, and as a
condition for entering the contest or obtaining the prize, to do the following:
A. Undergo a medical examination by a
medical specialist whom we approve and obtain a Disease- Free Certificate to
participate in that contest and/ or receive the prize; and/ or
B. Sign a legal document to discharge us
of any liability, in a form that we submit, with the aim of participating in
that contest and/ or obtaining the prize.
7-3
As
for prizes that include "Meeting and Greeting" a celebrity, the prize
may be subject to the presence of the concerned celebrity or to the laws
imposed by that celebrity. We take no responsibility for the inability or
failure of the winner to attend the "Meeting and Greeting" session
that is arranged or presented on any date. In addition, we do not present any
alternative prize, cash or other compensation thereto.
8-
Unclaimed
Prizes
8-1
All
prizes must be claimed within ten (10) working days as of the date of
announcing their winning on one of our operating channels, or as otherwise
stipulated in the special terms. We reserve the right to present the unclaimed
prizes after this period to an alternate winner or not to award them at all.
8-2
If
you claim a prize via a line with “withheld number”, you shall provide us with
your contact details; otherwise, we may not be able to contact you, thus, you would not get your prize.
9-
Announcement
and Personal Information
9-1
Personal
information provided by subscribers upon entering our contests shall only be
used by us in accordance with our Privacy Policy (www.mbc.net/privacy) which can be amended regarding any particular contest. You shall always read our Privacy Policy
as your entry into a contest must be according to and
in compliance with our Privacy Policy. All personal data relating to
subscribers may be deleted from our database by contacting us. In case the data
is deleted before the contest result and/ or the awarded prize(s) are shown,
the subscriber is deprived of their right to claim the prize. By participating
in any contest that takes place in accordance with the general terms and
conditions of this contest, the subscriber agrees that MBC will have the right
to use their data and the data of any person who was nominated by them in any
of the contests allowing this, to include them and/ or to include any
substitute subscriber in any future contest unless they expressly state that
they do not accept that.
9-2
In
case a subscriber is required to provide personal information of a third party
as part of their entry or participation in any contest, each subscriber shall
ensure that the person whose personal information are provided to us agree on
this and on communicating with us with regard to the
relevant contest.
9-3
The
terms of entering our contests include that we have the right to announce the
names and places of residence of the winners.
9-4
Winners
also acknowledge that their announced information may also be provided to the
third- party providers of the prize for the purpose of promoting their
participation in the contest and awarding them such prizes.
10-
Photographs
and Videos
10-1
In
case any contest requires the subscriber to include a photo or a video as part
of entering or participating in the contest (collectively referred to as the “Photo”),
thus:
A. The subscriber undertakes that they
are the person appearing in the photo or that they have obtained the prior
consent of the person appearing in the photo by submitting their photo as part
of entering the contest;
B. The subscriber agrees that we have the
right to publish and announce their photo in any media (including but not
limited to the Internet) at all times, without any restrictions or limitations,
and in all parts of the world and not for the contest purpose only;
C. The subscriber acknowledges that we
may modify the photo according to our own discretion;
D. The subscriber acknowledges our right
to use the name, photo and personal information of the subscriber along with
their photo;
E. The subscriber agrees not to take any
actions against us or submit any claims or file any lawsuits against us or
claim us for violating or breaching any property and/ or personal rights as a
result of using their photo in any way;
F. The subscriber unconditionally waives
their right to request or obtain a court decision to prevent or restrict our
use of their photo.
11-
Draws
11-1
In
case any prize is awarded by means of a draw, winners are randomly chosen from
all valid subscriptions of the contest (unless a shorter period is specified
under the special terms) within 60 days from the closing date of the contest.
Neutrality towards all countries from which participation is accepted is always
considered in accordance with these terms and conditions.
11-2
In
case it comes to our knowledge that a person has been selected as a winner more
than once, that person will be awarded the prize once and the other draws for
the same name will be cancelled.
12-
Copyrights
12-1
By
entering our contests, all subscribers, including you, will:
A. Waive to us all of their rights
(including present and future copyrights) with regard to entering all media
(including, but not limited to, Internet) whether they exist now or will exist
in the future;
B. Agree not to claim any moral rights
regarding their entry into the contests (where and when such rights are
recognized) against us, our assignees, licensees or successors in title;
C. Undertake that entering our contests
does not constitute a breach to any of the intellectual property rights of
third- parties; that it does not contain anything that is obscene, immoral,
offensive or threatening; and that they would compensate us for any losses,
harms or liabilities arising in case of non- compliance with or invalidity of
the foregoing. Where applicable, we reserve the right, but we are not obligated
to do so (without limiting the undertaking and compensation of the subscriber as
mentioned above) to display, or filter and/ or observe the information provided
by the subscriber; and to modify, reject, cut or delete it; and
D. Confirm that that they have the right,
power and authority to grant the above rights; and that they have obtained all
consents and authorizations required to grant us such rights.
12-2
To
avoid doubt, all rights granted in the name and title of the contest and the
contest form are considered our sole property and we may exploit them at our
sole discretion.
13-
Manipulation
and other Issues
13-1
In
case a contest cannot be performed as planned due to (including but not limited
to) technical malfunctions, unauthorized interference, computer viruses, mobile
network malfunction, manipulation, fraud or any other causes beyond our control
in any way that affects or causes harm to the administration, safety, fairness
or integrity of any contest or its proper implementation, we reserve the right
to cancel, terminate, suspend or modify the contest and/ or any draw(s) or
provision related to the contest and/ or disqualify any person causing (either
directly or indirectly) that problem.
14-
Contest
Termination
14-1
We
may modify the terms of a contest, or terminate it at
any time according to our sole discretion without holding any liability to any
contestants or any other person. We do not award any prizes if any contest is
terminated.
15-
Final
Decisions
15-1
All
of our decisions
regarding any contest and/ or awarding prizes are final. No discussions or
correspondences with any subscriber or any other person are made in respect
thereof.
15-2
All
of decisive
results, disputes, issues or concerns shall be handled by us, or by law if
applicable, through independent arbitration.
15-3
In
case the contest requires voting, the accuracy of results obtained and
published by us is final, binding and irrefutable.
16-
Non-
implementation of Terms and Conditions
16-1
Our
failure to implement any of these terms and conditions in any case(s) does not
give rise to any claim or entitle any action to be
taken by any subscriber or winner. It shall neither be considered a waiver of
any of our rights in respect thereof.
17-
Exclusion
of liability
17-1
Except
as specifically stipulated in these terms and conditions and to the maximum
extent permitted by law, all terms, commitments and
obligations expressed or implied by law are hereby excluded.
17-2
To
the maximum extent permitted by law, we hereby exclude and shall not be liable
towards any subscriber or winner with relation to or arising from any contest
howsoever caused, including any costs, expenses, forfeited prizes, harms or
other liabilities; provided that no nothing in these terms limits or excludes
our liability for personal injury or death caused by our negligence. To avoid
doubt, this paragraph 17 is also applied with respect
to any prizes presented by third parties.
17-3
In
the event that any
of these general terms (or any special terms) is deemed unlawful, invalid, void
or otherwise unenforceable, it shall be severed from the rest of the other
provisions which shall remain in full force and effect.
18-
Law
18-1
All
these general terms (or any special terms) shall be governed by the laws of the
United Arab Emirates and the jurisdiction of Dubai courts.
13/03/2023